Legal

Terms and Conditions

ROSS AND NOBLE PTY LTD  |  ABN: 49 660 334 298  |  policecheckau.com.au

1. Introduction

These Terms and Conditions (“Terms”) govern your use of policecheckau.com.au (“Website”), operated by ROSS AND NOBLE PTY LTD (ABN 49 660 334 298) (“Company”, “we”, “us”, “our”).

By accessing or using the Website and Services, you agree to these Terms.

2. Nature of Services

We provide an online facilitation platform for Australian National Police Check applications.

• We are not a government body and do not issue police certificates directly
• All checks are processed via authorised third-party providers

3. User Eligibility

You must meet the following requirements to use our services:

• Be at least 18 years old, or have guardian consent
• Provide accurate, complete, and truthful information

4. Identity Verification

You agree that:

• You will upload valid identification documents
• Your information may be verified via third-party systems including government databases
• Failure to provide valid ID may result in rejection or delay

5. Application Process

• You must complete all required fields correctly
• Additional information may be requested
• Processing times are estimates only and not guaranteed

6. Fees and Payment

• Fees are displayed on the Website
• Payment is required before processing
• All payments are non-refundable unless approved

7. Refund Policy

Refunds may be granted at our discretion. No refunds will be issued where:

• Incorrect or misleading information is submitted
• Required documents are not provided
• Application is incomplete or abandoned
• Change of mind occurs after submission

8. Third-Party Services

We rely on third-party providers. We are not responsible for:

• Delays caused by external providers
• Accuracy of third-party data
• Decisions made based on results

9. Privacy and Data Handling

You consent to:

• Collection and use of your personal information
• Sharing with verification providers and authorities
• Secure storage and processing of your data

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Indirect or consequential losses
• Delays in processing
• Errors from third-party providers
• User input errors

11. Indemnity

You agree to indemnify us against any claims arising from:

• Incorrect information provided by you
• Misuse of our services
• Breach of these Terms

12. Website Use

You agree not to:

• Misuse or hack the Website
• Submit false applications
• Use the service for unlawful purposes

13. Intellectual Property

All content on this Website is owned by us and may not be copied without permission.

14. Service Availability

We may suspend or modify services at any time without notice.

15. Governing Law

These Terms are governed by the laws of Australia.

16. Contact